Description: A reality television series that offers a behind-the-scenes look at the luxurious Parker Palm Springs hotel. The series delves into the daily routines and interactions of various staff members, including the general manager, catering sales manager, room service waiters, and more. It explores the pressures of managing demanding guests, organizing elaborate events, and maintaining the hotel's reputation for excellence. The show also highlights the personalities and relationships of the staff, adding a human element to the glamorous setting.